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Move the Work to the Cloud, and Never Lose What's on It
This is what's stocked for cloud hosting, migration, and communications, plus the backup and disaster-recovery platforms that make sure a deleted file, a failed drive, or a ransomware event is a non-event. Everything here can be quoted and ordered as a line item, on its own or bundled into a managed plan.
How an Order Moves Through the Portal
The catalog below is what you're browsing. Placing an order follows the same path whether it's a single mailbox migration or a full backup rollout across every server you run.
Scope & Size
Tell us what's moving or what needs protecting — mailbox count, server count, data volume. Cloud tiers and backup retention plans are pre-configured around real seat and gigabyte counts, not guesswork.
Quote & Approve
The portal returns current pricing, retention terms, and a migration or setup timeline. Orders above your account's threshold route to an approver before they're placed.
Migrate or Provision
Cloud services are provisioned against your tenant and cut over on a schedule you set. Backup agents deploy to the covered systems and run an initial full backup before anything else changes.
Verify & Support
Every backup order includes a scheduled test restore, not just a "backup completed" email. The order links to a support ticket from day one, same as hardware and security orders.
Cloud & Hosting Services
Moving work off a single physical server and into a maintained, monitored environment — reachable from anywhere, patched on someone else's schedule instead of yours.
Hosted Email & Productivity
Mailboxes, shared drives, and office apps that don't live on a server in a closet.
- Full tenant setup, mailbox migration, and DNS cutover.
- Shared calendars, video meetings, and document co-editing.
- Licensing sized and managed per seat, added or removed as headcount changes.
Commonly Stocked: Microsoft 365, Google Workspace
Cloud-Hosted Servers & VDI
Server workloads and full desktops run in a data center instead of on-site hardware.
- Virtual servers sized to CPU, RAM, and storage need.
- Virtual desktop infrastructure (VDI) for remote or seasonal staff.
- Scales up or down without a hardware purchase order.
Commonly Stocked: Microsoft Azure, Amazon Web Services, Hosted Private Cloud.
Cloud Migration & Assessment
Moving what's on-site today without a weekend of downtime.
- Application and data-dependency assessment before anything moves.
- Staged cutover with a rollback plan at every step.
- Post-migration tuning so cloud costs don't drift upward unnoticed.
Ordered as a Project: scoped and quoted per environment, not a stock SKU.
VoIP & Unified Communications
Phone service that follows a person, not a desk.
- Cloud phone system with desk, softphone, and mobile app options.
- Auto-attendant, call queues, and voicemail-to-email.
- Bundled with the same network gear ordered on the hardware catalog.
Ordered as a Project: RingCentral, Microsoft Teams Phone, 3CX
Cloud File Storage & Sync
One shared, versioned copy of company files instead of scattered local drives.
- Permissioned folder structures mapped to how the business is organized.
- Sync clients for desktop access with offline fallback.
- External sharing controls that don't rely on emailing attachments.
Ordered as a Project: SharePoint/OneDrive, Google Drive, Dropbox Business
Managed Cloud Support
Someone watching the environment after go-live, not just at setup.
- Monthly cost review so unused resources don't keep billing.
- Patch and update management across cloud-hosted servers.
- Help-desk coverage folded into the same ticket queue as everything else.
Ordered as a Project: Tiered monthly support, sized to environment
Bandwidth Matters Before Day One: a migration or a VDI rollout is only as good as the circuit it runs over. We check your current internet connection against the planned workload before scheduling a cutover date, and flag it if an upgrade should happen first.
Seat-Based Billing: hosted email, VDI, and VoIP all bill per user per month. Adding or removing a seat mid-term is a portal request, not a new contract — the next invoice reflects it.
Backup & Disaster Recovery
Every server, endpoint, and cloud mailbox needs a copy that survives the original being deleted, encrypted, or destroyed. These are the platforms in the catalog, each billed as a recurring per-device or per-terabyte license.
Datto BCDR
Business continuity & disaster recovery
Backs up on-site to a local appliance first, then to the cloud — so a server can fail over and keep running from the appliance itself while the physical hardware is repaired or replaced.
- Local device virtualization: a failed server can boot as a VM on the appliance in minutes.
- Cloud copy for off-site protection and full-site disaster recovery.
- Ransomware detection scans each backup point automatically.
Licensed: Per protected device/month, appliance included in the term. Fit: businesses that can't tolerate a server being down for the time it takes to restore from a cloud-only backup.
Veeam Data Platform
Enterprise-grade backup & recovery
The standard for virtualized environments — backs up entire virtual machines as a unit, with granular recovery down to a single file or email when that's all that's needed back.
-
Native support for VMware, Hyper-V, and cloud-hosted VMs.
- Immutable backup copies that ransomware can't encrypt or delete.
- Instant VM recovery for near-zero downtime restores.
Licensed: Per workload/year, sold in Foundation, Advanced, and Premium editions. Fit: environments already running a virtualization platform that need enterprise-grade recovery options.
Acronis Cyber Protect
Backup with built-in endpoint security
Combines backup and anti-malware in a single agent, so a restore and a threat scan aren't two separate tools fighting over the same endpoint.
- Image-based and file-level backup from one console.
- Integrated anti-ransomware that can block an attack mid-encryption.
- Covers physical servers, VMs, endpoints, and Microsoft 365 mailboxes in one plan.
Licensed: Per workload/year, storage sold separately or bundled. Fit: smaller environments that want backup and endpoint security consolidated into one license instead of two.
Carbonite (OpenText)
Cloud-first backup
Straightforward, continuous cloud backup built around simplicity — set the plan once and it runs in the background without much day-to-day management.
- Automatic, continuous backup to the cloud with no local appliance required.
- Server, endpoint, and Microsoft 365 backup plans.
- Centralized web console for multi-site monitoring.
Licensed: Per server or per workstation/year. Fit: businesses that want dependable cloud backup without the cost or complexity of a local appliance.
Side by Side
Local-appliance backup and cloud-only backup solve different problems — how fast you need to be running again is usually what decides between them.
| Datto BCDR | Veeam | Acronis Cyber Protect | Carbonite (OpenText) | |
|---|---|---|---|---|
| Backup Target | Local appliance, then cloud | Any target: local, cloud, or both | Local or cloud | Cloud only |
| Typical RTO | Minutes — boots as a local VM | Minutes with instant VM recovery | Under an hour, image-based | Hours — full download from cloud |
| Built-In Security | Ransomware detection per backup | Immutable, air-gapped copies | Integrated anti-ransomware agent | Standard encryption at rest |
| Best fit | Can't tolerate server downtime | Virtualized, enterprise environments | Wants backup + security in one agent | Simple, budget-conscious cloud backup |
Terms You'll See in the Catalog
RTO
Recovery Time Objective
How long the business can tolerate a system being down before it must be running again — measured in minutes or hours, and the number that decides which backup platform fits.
RPO
Recovery Point Objective
How much data loss is acceptable, expressed as time — an RPO of 15 minutes means backups run often enough that at most 15 minutes of work is ever at risk.
BCDR
Business Continuity & Disaster Recovery
Backup plus the plan and tooling to keep operating while the original system is being fixed — the "keep running" half, not just the "have a copy" half.
Immutable Backup
A backup copy that can't be altered or deleted, even by an administrator account, for a set retention window — the defense against ransomware that targets backups directly.
Air-Gapped
A backup copy physically or logically disconnected from the network it protects, so a network-wide compromise can't reach it.
VDI
Virtual Desktop Infrastructure
A full desktop environment hosted in the cloud or a data center and streamed to whatever device a user has in front of them.
IaaS / SaaS
Infrastructure / Software as a Service
IaaS is renting the raw compute and storage (a cloud-hosted server); SaaS is renting the finished application (hosted email, a CRM) with the infrastructure behind it fully managed.
The 3-2-1 Rule
Three copies of data, on two different types of media, with one copy off-site — the baseline every backup plan in this catalog is built to satisfy or exceed.
Before You Place a Large Order
Test Restores Are the Point
A backup that's never been restored is a guess, not a plan. Every backup order in this catalog includes a scheduled test restore — treat it as the actual deliverable, not the backup job itself.
Retention Drives Storage Cost
Longer retention windows and more frequent backup points both grow storage consumption, which is billed separately from the base license on most platforms. We size this against your compliance requirement, not a default.
Migration Timing Matters
Cloud cutovers are scheduled outside business hours by default. A migration affecting shared mailboxes or shared drives needs a heads-up to staff before the date, not after.
Compliance Drives the Platform
If you're bound by HIPAA, PCI, or a cyber-insurance questionnaire, that usually decides your required RTO/RPO and whether immutable backups are mandatory, not optional. Tell us the requirement and we'll quote to it.
Get a Quote Across Cloud and Backup in One Request
Tell us what you're moving to the cloud, or what needs a backup plan behind it — a mailbox migration, a VDI rollout, or disaster recovery for a server count you give us. One request, one quote, covering everything above.